LocalePulse / Guides / Getting PT clients
Guide for Australian personal trainers and fitness coachesSomeone looking for a personal trainer usually wants three answers quickly: do you train people like me, where do you train, and how do I start?
The most reliable way to get personal training clients is to make those three answers easy to find and act on. Ask your current clients for referrals and Google reviews, keep a complete Google Business Profile, have a short website that shows where you train, your prices or a starting price and how to book, make one clear intro offer, and reply to every enquiry quickly. You can do all of this without posting on social media every day.
1. Start with the people who already know you
Your current and past clients are the quickest source of new ones. They already trust you, and the people they talk to are often similar to them.
- Ask for referrals directly. A plain “If you know anyone who’d like to train with me, I’ve got two spots open on weekday mornings” works better than hoping people think of it.
- Make it easy to pass you on. Give them a link they can forward: your website or your Google listing, not just your mobile number.
- Keep any referral reward simple and honest. If you offer a free session or a discount for referrals, write the terms down and apply them the same way for everyone.
2. Get your Google Business Profile right
When someone searches “personal trainer near me” or “PT [suburb]”, the map results show Google Business Profiles. A half-finished profile is easy to skip.
- Pick the category that matches what you do, such as personal trainer, and add a short description in plain words.
- Show where you train. If you have a studio people visit, show the address. If you train at clients’ homes, parks or online, set a service area instead.
- Add real photos of where you train and of you working with clients who have agreed to it. Avoid stock photos.
- Keep your hours, phone number and website link up to date, and use the same business name everywhere.
3. Ask for Google reviews, and reply to them
Reviews help a stranger decide between you and the next trainer. The best time to ask is straight after a good moment, such as finishing a block of sessions or a client telling you they are enjoying it. Send the review link by text so it takes them a few seconds.
Reply to every review, briefly and in your own voice. Thank the person, mention something specific, and keep private details out of it. For a critical review, stay calm, acknowledge it and offer to talk offline. Never offer discounts or free sessions in exchange for reviews, and never post reviews for yourself.
4. Have a short website that answers the basic questions
Your Google listing and social posts send people somewhere. A simple website is the one place you fully control, and it can do the explaining that a listing cannot. It does not need to be big. For most trainers, a few pages are plenty:
- Home. One clear sentence on who you train and where, and a button to book or enquire.
- Training options. One-on-one, small group, outdoor, mobile or online sessions, whichever you actually offer.
- Prices. At least a starting price or the price of a first session, plus what changes the price.
- About. Who you are, your qualifications and how you work with clients, in plain words.
- Contact or booking. A short form or booking link, your phone number, and your usual reply time.
For a real example, LocalePulse built mpfitnesscoach.com.au for MP Fitness Coach, a personal trainer in Marrickville, Sydney. The personal trainer website cost guide explains what a basic site like that includes.
5. Make one clear intro offer
An intro offer gives a hesitant person a low-risk way to start. Keep it to one offer, and write it so there is nothing to guess:
- What they get, such as a first session or a set number of sessions.
- The price, including whether it is free.
- Who it is for, such as new clients only.
- How long it is valid and how to claim it.
Use the same wording on your website, Google profile and posts. Do not promise results, and only use client photos or stories with the client’s written permission.
6. Reply to enquiries quickly, and follow up once
A lot of enquiries go cold simply because the reply came late or asked too many questions. Reply as soon as you reasonably can, answer what they asked, and give one easy next step, such as two time slots to choose from. If they go quiet, one friendly follow-up a few days later is enough.
If you miss calls while you are training clients, an automatic text back that says when you will call and links to your booking page stops people moving on to the next trainer.
If you train inside a gym, or mostly online
In a gym: members already see you, so be approachable, make it easy to book a first session, and ask happy clients to mention you to other members. Check your gym’s rules on advertising, pricing and bookings first, because arrangements differ.
Online coaching: you are not limited to one suburb, but people still want to know who you are and how it works. A clear page that explains how sessions run, what it costs and how to start does more than a feed of posts with no link to book.
Copy you can adapt
Google profile description (example, rewrite in your voice)
Personal trainer in [suburb], offering one-on-one and small-group sessions at [studio / park / your home / online]. Friendly, beginner-welcome training. Book a first session at [website].
Review request text
Hi [name], thanks for training with me! If you're happy with how it's going, would you mind leaving a quick Google review? It really helps other people find me: [review link]
First reply to an enquiry
Hi [name], thanks for getting in touch. I train at [location] and have spots on [day/time] or [day/time]. A first session is [price/free] and runs for [length]. Would either of those suit?
Missed-call text back
Sorry I missed your call, I'm with a client. I'll call you back after [time]. If it's easier, you can book a first session here: [link]
FAQ
- How do I get personal training clients without social media?
- Make it easy for people who are already searching to find and choose you. Set up a complete Google Business Profile, ask happy clients for Google reviews, have a short website that shows where you train, what it costs and how to book, and reply to enquiries quickly. Social media can help, but it is not the only way in.
- How do personal trainers get clients in a gym?
- Start with the people already there: be visible and helpful on the floor, make it easy for members to book a first session, and ask current clients for referrals. Check your gym's rules on advertising, pricing and taking bookings before you promote yourself, because arrangements differ between gyms.
- Do personal trainers need a website?
- Not always. If you are fully booked from referrals or a gym, a well-kept Google Business Profile may be enough for now. A simple website helps when strangers are comparing trainers: it gives one page you control with where you train, who you work with, prices or a starting price, and a clear way to book or enquire.
- What should an intro offer for personal training include?
- Say exactly what someone gets (for example one session, or a set number of sessions), the price, how long it is valid, who it is for and how to claim it. Avoid promising results. Keep the same wording on your website, Google profile and social posts.
- Should I put my prices on my website?
- Many trainers show at least a starting price or a price for the first session, because it filters out people who were never going to book. If packages vary a lot, show a typical range and say what changes the price.
- Can LocalePulse guarantee me more clients?
- No. Nobody can honestly promise that. LocalePulse builds basic websites from A$499 and writes marketing words for trainers, but does not guarantee rankings, enquiries or new clients.